Claims and eligibility service disruption: A cybersecurity event at Change Healthcare is impacting providers. Learn more about the situation.
Access patient health information online
Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.
Ways we can help you
Search tools and resources
Provider resource center
Centralized online reference for common provider questions.
Provider Directory
Searchable repository of our provider partners.
Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory
What’s New for Providers
![Provider typing at keyboard](/sites/default/files/styles/1060x600/public/2024-02/IMG-Typing-on-keyboard-GettyImages-1023769482-975x545.png?h=78d33af1&itok=R0yCZVve)
Change Healthcare cybersecurity event: what to know and do
On Wednesday, February 21, 2024, Change Healthcare, one of our clearinghouse partners, was impacted by a cybersecurity event. This event compelled them to suspend business with all of their partners nationwide, including PacificSource. The disruption affects the support they...
Understanding Oregon Senate Bill 1529 access to primary care requirements Oregon Senate Bill 1529, now in effect, intends to expand access to care and improve health...
June 2024 Drug List Change Notification (Commercial) Updates on Existing CriteriaJune 2024. The following changes...
Pharmacy coverage updates effective May 15, 2024 (Medicaid) We have recently updated our prior authorization list and coverage policies. These changes...
Compliance requirements
Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Our Code of Conduct and Compliance and Program Integrity Plan ensure compliance with laws, regulations, and our internal policies and procedures. Please download the Provider Manual to learn more.
We’re here to help.
Dental
Medicaid
Please contact the patient's dental care organization for services other than hospital dentistry.
We accept all relay calls.